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Home/AI Customer Support/Tidio
T

Tidio

AI-powered live chat and chatbot platform for eCommerce and small businesses. Lyro AI bot handles customer questions automatically while the live chat converts visitors into buyers.

AI Customer SupportfreemiumFrom $29/mo
Start Tidio FreeView Alternatives
Tidio Review

Tidio is a AI Customer Support AI tool — AI-powered live chat and chatbot platform for eCommerce and small businesses. Lyro AI bot handles customer questions automatically while the live chat converts visitors into buyers.

Tidio offers a freemium model — core features are available for free, with premium plans starting at $29/month for advanced capabilities. It offers 6 documented features including Lyro AI conversational chatbot, Live chat & chatbot combo, Shopify & WooCommerce integration, and more.

In benchmark testing, Tidio achieves 500 on response time ms, 70 on lyro resolution rate, 20 on ecommerce integrations.

Popular AI Customer Support alternatives to Tidio include Intercom AI, Zendesk AI, Tekmatix. Use the comparison links below to see a full side-by-side breakdown.

Key Features
  • Lyro AI conversational chatbot
  • Live chat & chatbot combo
  • Shopify & WooCommerce integration
  • Email & Messenger integration
  • Visitor tracking & analytics
  • Automation flow builder
Benchmarks
response time ms500
lyro resolution rate70
ecommerce integrations20
Compare Tidio with Similar Tools
Tidio vs Intercom AITidio vs Zendesk AITidio vs TekmatixTidio vs Chatnode
Frequently Asked Questions

Is Tidio free?

Tidio offers a freemium plan — basic features are free, with paid plans starting from $29/month for advanced features.

What is Tidio used for?

Tidio is a AI Customer Support AI tool. AI-powered live chat and chatbot platform for eCommerce and small businesses. Lyro AI bot handles customer questions automatically while the live chat converts visitors into buyers.

What are the best alternatives to Tidio?

Top alternatives include Intercom AI, Zendesk AI, Tekmatix and more. See all alternatives on our Tidio alternatives page.

Quick Info
CategoryAI Customer Support
Pricingfreemium
Starting From$29/mo
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Intercom AI

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Chatnode

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